Service terms, delivery, refunds, privacy and copyright.
IMPORTANT INFORMATION
Oracle readings, BaZi interpretations, and talisman meanings belong to ASTRAEY 星宿宫’s cultural and spiritual practice. They do not promise outcomes, proven supernatural effects, medical treatment, financial gains, legal outcomes, or control over another person. Vitality carries an intention for health rather than offering treatment; Purification expresses an intention for cleansing, warding, and releasing negative energy.
ASTRAEY 星宿宫 is an independent cultural studio, not a temple or religious authority. Serious health, legal, and financial decisions should be made with qualified professionals.
Live BaZi Basic: up to 5 minutes. Private BaZi Essential: up to 20 minutes with a written summary. BaZi Complete: up to 30 minutes with a written summary. Essential is private only; Basic is live. Oracle private and live sessions remain the same price and service.
Official TikTok username: astraeydivination. Follow this account for live readings, Ritual demonstrations and schedule announcements. The daily program selects seven free Oracle participants and seven free BaZi participants at random. No purchase is required and purchases do not improve selection chances. The announced schedule and participation rules apply; paid sessions are arranged separately.
Standard delivery is free, about 20–40 days after dispatch. Express delivery is optional: US$20 per entire order, about 7–10 days after dispatch, regardless of how many talismans you buy. Services have no delivery charge. Both options send your physical talismans; express changes the speed of delivery.
Transit times are estimates. Destination, customs and local holidays can affect delivery. Available destinations and any duties are confirmed before payment.
Any damage invalidates the talisman under ASTRAEY 星宿宫’s use rules. After verified transit damage, a replacement of the correct design will be sent free of charge without requiring the original to be mailed back. Safe retirement guidance will be provided.
If the mistaken design arrives undamaged, you may keep it as a valid gift talisman. We will send the correct design at no added charge. You do not need to return, destroy, or burn the gifted piece.
Each talisman is for one intention and one fulfillment. Once fulfilled, it may be kept as a collectible.
Symbolic burning is preferred by the studio where the material, local law, and environment make it genuinely safe. Never burn unknown coatings, laminate, or metallic materials. Support can offer a no-flame retirement option.
Pay with PayPal. Choose your items, apply one valid coupon, and select standard or express delivery for physical talismans. Express costs US$20 once per order. Review the item total, discount, delivery and applicable tax before approving payment on PayPal’s secure checkout page.
Prices are listed in USD and exclude applicable taxes. Any tax we collect is calculated for your destination and displayed before you approve payment. Delivery charges may be taxable under the destination’s rules. Import duties and carrier clearance fees are excluded unless expressly stated as included.
We do not offer automatic, discretionary change-of-mind returns or refunds. If you still wish to request a refund, email support@astraey.com studio email with your order number and reason. Each application is reviewed individually. This policy does not limit any cancellation, refund or other consumer rights required by applicable law.
You do not need to mail the talisman back. Follow the studio’s written instructions to destroy it or, where genuinely safe and lawful, burn it symbolically. A no-flame destruction option is available. Once refunded, the talisman is considered invalid under ASTRAEY 星宿宫’s ritual rules. These arrangements do not add conditions to mandatory statutory remedies.
Register with an email, a password of at least 8 characters and an email verification code. A new verified account receives one 10% coupon, valid for 30 days from issue. With an eligible invitation, the new customer receives 20% instead; the existing customer receives a separate 20% coupon after the invited customer’s first paid order. Both coupons are valid for 30 days from their own issue date and one order each. Inviting requires an existing paid order. Personal coupons belong to the named member; self-invitations and repeat registrations do not earn additional rewards. An unused inviter reward is disabled if the qualifying order is refunded.
Account email, order details and delivery information are used to authenticate you, arrange payment and fulfill your order. Account access is handled by Supabase Auth; order records are stored with Cloudflare D1, and payment details go to PayPal. We do not collect card numbers. Birth information is arranged privately after purchase and must not be posted publicly. Private BaZi Essential and BaZi Complete include a written summary. Email support@astraey.com to request access to or deletion of personal data, subject to required transaction retention.
Marketing emails are optional and the registration checkbox is unchecked by default. You can change your choice in your member account at any time; declining does not affect membership, registration discounts or service messages. Consent choices and dates are recorded. Order, verification and account messages are separate from marketing.
For appointments, order questions, refund requests and personal-data enquiries, email support@astraey.com.
© 2026 ASTRAEY 星宿宫 · All rights reserved. ASTRAEY 星宿宫’s original artwork, talisman designs, branding and original text are protected by copyright. Unauthorized copying, reproduction or use is prohibited. This claim applies to ASTRAEY 星宿宫’s original contributions, not shared cultural traditions or third-party licensed works.
Yes. Two different talismans cost US$29.90 instead of US$39.80; three different talismans cost US$39.90 instead of US$59.70; the seven-design set costs US$99.90 instead of US$139.30. These are bundle discounts. One valid coupon can be applied to the discounted item price. Shipping never participates in either discount. Select a bundle to receive its bundle price.
Occasional campaign coupons have an announced start time, deadline, minimum order value where applicable, and total usage limit. Follow ASTRAEY 星宿宫’s TikTok account or opt in to marketing emails for announcements. Coupons must be applied before payment and are subject to server verification; one coupon per order.
Hold Safe Passage and make one wish for safe journeys and a safe return. Hold Home Guardian and make one wish for peace and stability in your home. All talismans are valid for 365 days from receipt, whether activated or not. Activation does not restart or extend the period.
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Marketing emails are optional and the registration checkbox is unchecked by default. You can change your choice in your member account at any time; declining does not affect membership, registration discounts or service messages. Consent choices and dates are recorded. Order, verification and account messages are separate from marketing.